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General Troubleshooting Steps for All Xfinity Services

Guarantee the gadget associations are "finger tight", including the cajole link from the divider to the back of the gadget. 

Confirm all power ropes are associated and connected to a working outlet or electrical extension. 

On the off chance that your gadgets are on the whole effectively associated, it would be ideal if you ensure you enact your administrations by going on the web or by telephone to make the most of your Xfinity administrations. Figure out how to enact at Ways to Activate Your Self-Install Kit Devices. Note: X1 Video benefit can't be enacted online - if the on-screen initiation does not work, you should contact Comcast. 

Note: To forestall interferences in arranged administrations, it is vital to enact your gear at your new home inside seven long periods of the move-in date initially booked with Comcast. For new clients, actuation is especially essential for orders that incorporate Xfinity Voice, since holding up too long may result in loss of dial tone xfinity password or loss of the telephone number. Actuate all your gear speedily for best outcomes. 

Xfinity TV 

Watch that your TV and TV Box are connected to and turned on. 

Make sure to put batteries in your remote. 

For HD TV and HD TV Boxes, guarantee your TV input is set to HDMI or Component relying upon the links used to interface the TV Box to the TV. 

Xfinity Internet 

Ensure you're associated with the system, either by marking in with your WiFi organize name and secret key or by utilizing an Ethernet link. In case you're incited to make a one of a kind WiFi name and secret word for your home WiFi arrange, take after the on-screen directions. Take in more about customizing your WiFi name and secret key amid actuation. 

In case you're associated legitimately, rebooting your modem will frequently reestablish Internet network - the most straightforward approach to do this is by essentially unplugging your link modem for two minutes. Once the link modem is connected back to, sit tight for it to reestablish network (up to five minutes). See beneath for modems including telephone benefit. You can likewise restart your modem remotely utilizing the Xfinity My Account application. Sign in and tap Internet and afterward Restart this gadget. For more data on restarting your modem, see Reboot Your Wireless Gateway, Modem or Router. 

At long last, you may need to restart the gadget you're utilizing to get to the Internet. On the off chance that this does not reestablish your administration, look at Troubleshooting xfinity router login Issues with Your Xfinity Internet or WiFi Connection for more data. 

Xfinity Voice 

For Xfinity Voice clients, have a go at rebooting the modem by squeezing the Reset catch situated on the back of the modem. Press the Reset catch until the point that you see the lights go off on the front of the unit. Discharge the Reset catch and sit tight for the greater part of the marker lights to return on. 

Need More Help with Your Self-Installation? 

Investigate recordings, seek FAQs and get investigating support at 

Visit with an operator Monday - Friday (11:00 AM - 10:00 PM ET). 

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